People

As individuals we bring our unique qualities, talents, foibles, loves, loathes and wild enthusiasm to DrumRoll... but together we add layers of richness and texture to really elevate the quality of our work.

Steph Gold

Nikolas Nawaaz

Helen Taylor

Sam Coates

Rachel Harold

Sarah Macdonald

Max Curtis

Sam Hailey

Melissa Edwards

David Dorai-Raj

James Brackett

Rodger Patterson

Marc Reid

Hamza Shafiq

Steph Gold

Principal and Head of DrumRoll

DrumRoll // Glasgow

From guiding the team through creating communication strategies for a whole range of top-tier clients, showcasing our services in a new business pitch, to helping our awesome team reach their own professional goals – I’m the go-to expert for many things! I love that every day is different and offers me a new challenge so I can go home happy and with a huge sense of achievement.

When I’m not working…

Outside work, my family are my world. I’m always busy and love a project to get stuck into – the latest projects include chasing my Australian Labradoodle in our dog agility classes and trying to slow down my newly retired racehorse . . . the theme being there’s more to life than doing everything at breakneck speed – a lesson we could probably all learn from!

Nikolas Nawaaz

Nikolas Nawaaz

Associate & Senior Employee Engagement Consultant

DrumRoll // Amersham

I like to talk! Which is a good thing as, over the years, I’ve taken on many complex challenges for my clients to help them communicate with their people in simple ways that maximise engagement. My 25 years’ experience covers a broad spectrum of comms including creating a range of new pension scheme websites as well as all kinds of HR comms – from total rewards and employee referral schemes, health and wellbeing, to launching internal recognition programmes driven by company values. I also enjoy partnering with CEOs and senior stakeholders to plan and create comms that share their vision and purpose with their people.

When I’m not working…

You’ll likely find me volunteering for charities or watching action and superhero movies. I like going to the cinema alone (well, you can’t talk to people during the film, can you!) and have a deep love of reading crime fiction, especially Lee Child’s Jack Reacher series. If you give me a choice between a city break or beach holiday, it’s the city for me every time. Time spent cooking helps me to relax although I’ve been called a feeder by close friends!

Helen Taylor

Helen Taylor

Employee Engagement Consultant

DrumRoll // Guildford

I work solely on providing communications, and member experience and engagement services to one of our biggest clients. I’ve done this for so long, I almost know the individual members personally!

I started my career as a pension administrator so I’ve experienced the challenges for members up close and personal. When the admin team discovered I could turn out a lovely letter, I was quickly given the Scheme newsletters to write. Now I enjoy writing comms to support those people making big financial decisions, putting myself in their shoes to help them understand the long-term consequences.

When I’m not working…

I mostly like to lie on my side in the recovery position, breathing deeply and listening to Hancock’s Half Hour. When more galvanised I like to go to the Jurassic Coast, the coast I love the most, and wander about on a cliff, rekindling my sense of awe and wonder.

Sam Coates

Sam Coates

Employee Engagement Consultant

DrumRoll // Amersham

I’m passionate about communicating. I love using behavioural insights, coupled with a sound strategy and words, to connect and inspire change. I’ve been described as inquisitive and tenacious, I leave no stone unturned. I enjoy the challenge of designing innovative ways to solve client issues and love learning new things. I find it really energising to be at the forefront of unchartered territory or implementing something new.

I started my career in marketing and events, moving on to employee wellbeing and employee engagement before finding my passion in creating and strategically leading communications and engagement projects for leading clients. My experience working in both client and agency environments means I have a good understanding of how clients work and why.

When I’m not working…

My young son keeps me pretty busy and physically active. I love the great outdoors, getting out in the fresh air and breathing it all in. I re-balance myself with regular meditation and yoga.

Rachel Harold

Rachel Harold

Employee Engagement Consultant

DrumRoll // Amersham

I’ve worked in the financial services industry for over ten years, supporting our clients and their people in the often complicated world of pensions and retirement. I love nothing more than working closely with my clients to get to the heart of their peoples’ needs, engage and communicate with them in a helpful way and measure success against their objectives. 

When I’m not working…

Outside of work I love nothing more than curling up with a cup of tea and working on my latest knitting project. When I’m not introverting at home, I love running and hiking as a way to clear my head and boost my mood!

Sarah Macdonald

Employee Engagement Executive

DrumRoll // Glasgow

Starting off my career in Pension Administration has given me a really good understanding of just how complicated pensions can be. I always try to put myself in the members shoes and provide uncomplicated communications they can understand. I’m passionate about simplifying the jargon! Learning new ways to engage with people and taking on challenges to keep things interesting for myself and our clients is what makes me tick.

When I’m not working…

I love spending time with friends and family – most weekends I’ll be out and about looking for new pubs and restaurants to try! I save up all year so I can spend my summers travelling to my ever-growing bucket list of destinations.

Max Curtis

Max Curtis

Associate & Lead Copywriter

DrumRoll // Amersham

I write lots of words every day, communicating with real people to engage them with the important business of looking after themselves in retirement. Financial information can be complex stuff, often liberally scattered with baffling lingo . . . so it’s lucky I thrive on cutting through the jargon! Transforming the convoluted into something clear, useful and simple is what I’m good at and what I love. I’m handy with a red pen too . . .

When I’m not working…

I’m a creative at heart, so when I’m not thinking up new ways to say uncrystallised funds pension lump sum, you’ll find me happily knitting stripy socks or stitching something fabulous to adorn my home. I have a keen appreciation of fine baked goods and can whip up the darkest, stickiest gingerbread you’ll ever taste. Along with a deep love of sci-fi novels and meandering through an art gallery I aspire to own a hairless cat.

Oh, and uncrystallised funds pension lump sum? It’s just being able to take some or all of your pension savings as a cash sum.

Sam Hailey

Sam Hailey

Copywriter

DrumRoll // Liverpool

I thrive off transforming complicated communications into something that speaks to the audience and keeps them interested. Adding my creative flair to a project and producing something more engaging is what makes me tick. Some ideas can be farfetched, to put it mildly, but I like the idea of being different from the ordinary and creating something thought-provoking.

When I’m not working…

I’m not really one for sitting still, so when I’m not in the gym, walking my dogs or cleaning up after them I’m busy finding something else to do. I would say I’m a gamer, but in truth, I really only play a couple of games – FIFA and Crash Bandicoot – so I’m not sure actual gamers would let me use the term . . . I enjoy watching football although, being an Arsenal fan, you might say ‘enjoy’ is probably a stretch! I kite surf when the British weather allows – not so often at the moment – I suppose there’s always next summer.

Melissa Edwards

Melissa Edwards

Copywriter

DrumRoll // Liverpool

As somebody who is passionate about helping others succeed, I use my creative skill set and communications experience to transform the way people engage with their workplace wellbeing and reward structures.

I enjoy collaborating with the team to achieve high quality results for a broad range of internal and external clients. I’m constantly striving to be the best I can be both in and outside of work to make a real difference in society

When I’m not working writing…

You’ll find me at my workstation crafting a handmade card or gift for a friend or relative to mark a special occasion. Either that or I’m taking part in some deep breathing exercises as part of a Pilates class at my local gym. I also enjoy listening to music and consider this a huge source of inspiration in my life.

David Dorai-Raj

David Dorai-Raj

Associate & Lead Designer

DrumRoll // Amersham

Day to day, my job as a designer involves coming up with creative ideas for online or print platforms and communicating them in an effective, appealing way. For me it’s important to strike the right chord right from the first glance, so I focus on using colour theory, design theory, typographical hierarchies and understanding user expectations.

When I’m not working…

My daughter and new dog keep me busy. I also love visiting new countries, meeting people and sampling different cuisines and customs. I can’t wait to plan my next adventure – South America is top of the list. Watching the occasional game of football or rugby also keeps me happy – when my daughter, the dog and time allow it!

James Brackett

James Brackett

Senior Designer

DrumRoll // Amersham

When it comes to design I go all out – putting my creative skills to good use for real people. In a nutshell I work with an amazing team exploring different brands, discovering what our clients are all about and creating memorable, eye-catching communications.

When I’m not working…

In my spare time I’m half dad, half geek. Me, my wife and my dog Ted take care of the family – we make sure they’re getting plenty of exercise and while I love doing the cooking, Ted is great at tidying up after the kids at meal times. I particularly enjoy baking ambitious cakes for my kids’ birthdays – so far these include a three foot high Paw Patrol creation and a Lego Spiderman New York cityscape complete with Avengers tower.

Otherwise I’m pretty eclectic in my interests, and though I relish geek culture (Star Wars, computer games and comics), I also enjoy a wide range of other interests from football to karaoke.

Rodger Patterson

Digital Designer

DrumRoll // Glasgow

First and foremost I’m a creative with a true passion for design and creating the very best online experience. Using data as my guide, I always aim to produce engaging, imaginative, considered solutions for our clients. I’m keen to find new, innovative ways to take our work to the next level so I keep up to date with the latest trends in design.

When I’m not working…

In my ‘spare’ time, my two young kids keep me very busy physically and mentally. When I’m not running about after them, I try to keep fit with a bit of Joe Wicks, catch the odd basketball game and enjoy the outdoors as much as I can (Scottish weather permitting!).

Marc Reid

Marc Reid

Digital Designer

DrumRoll // Glasgow

I’ve been a digital designer for 25 years and during that time I’ve honed my creative skills across a multitude of mediums – it’s given me great understanding of the whole design process and true insight into the user experience. I love taking on complex projects and I’m passionate about engaging with clients to achieve the best design possible, whether that’s a website or a large after effects project. I put my all into every aspect of my work and embrace new trends to make sure I stay relevant!

When I’m not working…

My creativity finds lots of other outlets including cooking, making music and drawing, but I’m also a keen cyclist. Our cat, Captain Boots reluctantly lets my partner and I share their house in Glasgow.

Hamza Shafiq

Hamza Shafiq

Junior Digital Designer

DrumRoll // Glasgow

Each day, I come across new design trends and techniques, and so adapting to change in my field is essential. My primary goal is to create impactful user experiences, improve existing websites and mobile apps, and present complex information in the form of simple motion design videos. All while keeping the user at the centre of the process.

When I’m not working…

I love Cricket! I enjoy watching cricket matches and playing it when the weather permits.  

I also go to the gym, play badminton, and football every week. 

To keep myself entertained I appreciate going on long drives and exploring new places.  

Damian Stancombe

Damian Stancombe

Drum Major

DrumRoll // Liverpool

Honoured to lead this wonderful ensemble of rock ‘n’ DrumRollers.

My dyslexia has never stifled my passion for communication – in fact I’d say it’s fuelled it. So when I talk about refreshingly straightforward communication for everyone – I think, how could you not want to be behind that?

I’ve lead sales and marketing teams from asset management to consultancy and created award winning brands across my career. But I’d describe myself as a creative, and perhaps that’s just another name for dreamer – not all who wonder are lost … 

When I’m not working…

My family come first – furry and those not quite so hirsute. Then my love is Bowie, my passion LFC and my drink of choice is red too.